What does Reply For Me do?

Reply For Me helps you manage Google reviews by generating AI replies, sending approval emails, and automating responses based on the rules you choose.

How does onboarding work?

You connect your Google account, choose your locations, set your tone and automation rules, add notification emails, and then continue to payment to activate the service.

Can I manage multiple locations?

Yes. You can connect and manage multiple business locations under the same account and subscription.

Do replies post automatically?

They can. You decide which reviews auto-post and which ones require approval first.

Will I get notified about new reviews?

Yes. You can receive instant alerts or daily digests by email, depending on your settings.

Is there a free trial?

Yes. The app includes a 7-day free trial before your paid subscription begins, unless you cancel before it ends.

Terms of Service | Reply For Me

These Terms of Service govern your use of Reply For Me, a software service provided by Bizafy Limited, registered at 19 Portswood Road, Southampton, SO17 2ES. By accessing or using the service, you agree to these terms.

1. Service

Reply For Me helps businesses manage and respond to reviews using automation, artificial intelligence, connected third-party platforms, and email workflows. The service is provided on an "as is" and "as available" basis.

2. Eligibility and account responsibility

You must be legally able to enter into a binding agreement and must ensure that any information you provide is accurate. You are responsible for your account, connected platforms, team access, business settings, and all activity carried out through your account.

3. Acceptable use

You agree not to misuse the service, interfere with its operation, reverse engineer it, use it for unlawful purposes, infringe third-party rights, or submit unlawful, misleading, defamatory, discriminatory, infringing, or harmful content. You remain solely responsible for all reviews, replies, edits, approvals, business rules, and final published content.

4. AI and automation disclaimer

AI-generated replies and automated actions may be inaccurate, incomplete, unsuitable, offensive, delayed, duplicated, unavailable, or non-compliant with law or platform rules. You are solely responsible for reviewing whether outputs are appropriate for your business and jurisdiction. Bizafy Limited does not guarantee correctness, performance, legal compliance, platform compliance, business outcomes, uptime, uninterrupted service, or error-free operation.

5. Third-party services

The service relies on third-party providers including payment processors, cloud providers, email services, AI services, and review platforms. We are not responsible for third-party acts, omissions, outages, policy changes, API changes, suspensions, charges, data loss, or security incidents affecting those services.

6. Fees and subscriptions

Paid plans renew automatically unless cancelled. Fees, billing dates, taxes, and payment processing are shown at checkout or in your billing area. If payment fails, access or automation features may be suspended or limited.

7. Refunds

Refunds are governed by our Refund Policy. To the maximum extent permitted by law, Bizafy Limited's total aggregate liability relating to the service will not exceed the amount actually paid by you for the subscription giving rise to the claim during the twelve months before the event giving rise to liability.

8. Intellectual property

We retain all rights in the service, software, branding, design, and materials we provide. You retain rights in content you submit, to the extent you own those rights, and grant us the rights needed to operate, secure, maintain, and improve the service.

9. Disclaimer of warranties

To the maximum extent permitted by law, the service is provided without warranties of any kind, whether express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or fitness for regulatory compliance. Nothing in these terms excludes liability that cannot be excluded under applicable law.

10. Limitation of liability

To the maximum extent permitted by law, Bizafy Limited will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or loss-based damages, including loss of revenue, profits, business, goodwill, data, reputation, opportunities, contracts, customers, or anticipated savings, arising from or related to the service, even if advised of the possibility. Your sole and exclusive remedy is to stop using the service.

11. Indemnity

You agree to indemnify and hold harmless Bizafy Limited, its officers, directors, employees, contractors, and affiliates from claims, liabilities, losses, damages, costs, and expenses arising out of your use of the service, your content, your connected accounts, your business practices, or your breach of these terms.

12. Suspension and termination

We may suspend or terminate access at any time if reasonably necessary to protect the service, comply with law, prevent harm, address non-payment, respond to third-party complaints, or investigate misuse.

13. Data protection

Our handling of personal data is described in the Privacy Policy. Where required by law, you are responsible for providing notices and obtaining permissions for any personal data you use through the service.

14. Governing law

These terms are governed by the laws of England and Wales, unless mandatory local consumer law requires otherwise. Courts with competent jurisdiction in England and Wales will have exclusive jurisdiction, unless applicable law provides otherwise.